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Privacy Policy

Privacy policy ILoveTulipa – Fred de Meulder

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About our privacy policy
ILoveTulipa.com – Fred de Meulder cares greatly about your privacy. We exclusively process data that we need for
(improving) our services, and carefully handle all information gathered about you and your usage of our services. Your
data is not shared with third parties for commercial goals. This privacy policy applies to the use of the website and the
services provided by Welovedahlia – Fred de Meulder. The starting date for the validity of these terms and conditions
is 02/01/2020, with the publication of a new version the validity of all previous versions is canceled. This privacy policy
describes what information about you is collected by us, what this data is used for and with whom and under what
conditions this data could be shared with third parties. We also explain to you how we store your data, how we protect
your data against misuse and what rights you have regarding the personal data you provide us.
If you have any questions about our privacy policy, please contact our privacy contact person, you will find the contact
details at the end of our privacy policy.
About our dataprocessing
Below you can read how we process your data, where we save it, what security techniques we use and to whom the
data is visible.

Webshopsoftware
Our webshop has been developed using WordPress / WOO commerce  software. Personal data
gathered with the use of our website and services is not shared.

Webhosting
TransIP
We use the webhosting- and email services of TransIP. TransIP processes personal data on behalf
of us and will not use this data for their own purposes. This party can however collect meta-data about the
use of their services. This is not personal data however. TransIP has taken necessary precautions and
security measures, both technical and organisational, to prevent loss, abuse and misuse of your personal
data. TransIPn is obligated to a duty of confidentiality based on the agreement we have with them.

E-mail and mailinglists
MailChimp
We use the email services of MailChimp, a third party that facilitates our websites email-traffic and possible
newsletters. Any conformation email you receive from our website and webforms are sent to you from the
servers of MailChimp. MailChimp will not use your name and email address for their own purposes. At the
bottom of each automated email sent from our website you will find an ‘unsubscribe” link. When you click
on this link you will no longer receive automated emails from our website, note that this can affect the
functionality of our website greatly. Your personal data will be securely stored, sent and locked by
MailChimp. MailChimp uses cookies and other internet technologies that track if emails are opened and
read. Additionally, MailChimp gathers information about you as a receiver and the subjects of these emails
with the purpose of improving the quality of their service, this data is stored for 30 days. MailChimp retains
the right to use your personal information to further improve their services and, within this context, share it
with third parties.

TransIP
For our regular business email, we use the email services of TransIP. This party has implemented
fitting technical and organisational measures to prevent misuse, loss or corruption of your data.
TransIP does not have access to our mailbox and we treat our email-traffic confidentially.

Payment processors
Mollie
For concluding and processing (part of) our payments in our webshop we use the payment provider Mollie.
Mollie processes your name, address and residence information. They also process payment information
such as your bank account number or credit card number. Mollie has implemented fitting technical and
organisational measures to protect your personal data. Mollie retains the right to use your personal
(anonymized) information to further improve their services and, within this context, share it with third
parties. All the aforementioned guarantees in regard to the protection of your personal data are also
applicable to any services by Mollie that uses third parties. Mollie does not store your data any longer than
the instalments permitted by the appropriate legal grounds.

Reviews

Transport and logistics
PostNL
If you place an order with us it is our responsibility to have your order successfully delivered to you. For the
delivery we use the services of PostNL. For a successful delivery it is important that we share you name,
address and residential details with PostNL. PostNL uses this information with the sole purpose to carry out
the agreement of delivery. In case of PostNL hiring subcontractors, they will share said information with
these parties.
DHL
If you place an order with us it is our responsibility to have your order successfully delivered to you. For the
delivery we use the services of DHL. For a successful delivery it is important that we share you name,
address and residential details with DHL. DHL uses this information with the sole purpose to carry out the
agreement of delivery. In case of DHL hiring subcontractors, they will share said information with these
parties.

Accounting and Bookkeeping

External sales channels
Bol.com
Part of our sales are done through the platform of Bol.com. When you place an order at Bol.com, Bol.com
will share your order- and personal information with us. We use this information to further handle and
conclude your order. We go about your data in a confidential manner and have implemented fitting
technical and organisational measures to protect your personal data against loss or unauthorised use.

 

Purpose of data processing
General purpose of data processing
We use your data with the sole purpose of providing you with our services. This means that the goal of
processing this data stands in direct relation to the assignment or task that you offer us. We do not use this
data for (addressed) marketing purposes. If you share information with us and we use this information to –
not based on a request – contact you at a later time, we will first ask for explicit consent. Your data is not
shared with third parties, with any other purpose than to fulfil accountancy and administrative obligations.
These third parties are all obligated to a duty of confidentiality based on the agreement we have with
them, an oath or legal obligation.
Automatically collected data
Information automatically gathered by our website is processed with the sole purpose of providing you
with and/or to further improve our services. This information (for instance your IP address (anonymised),
web browser and operating system) is not personal information.

Cooperation in tax and criminal investigation
In some cases, we may be obligated by government to a lawful duty of sharing your information with the
purpose of assisting in a fiscal or criminal investigation. In such cases we are forced to comply and assist,
but will, based on lawful possibilities, offer objection.

 

Retention periods
We store your data for as long as you are a client with us. This means that we maintain and keep your
client profile until you make it known to us that you no longer desire to use our services. Such a message
also functions as a request to be forgotten. We are required to keep invoices with your (personal)
information due to relevant administrative obligations, this information is safely stored for as long as the
relevant term for these obligations has not yet passed. Personnel no longer has access to your client profile
and any documents made because of your assignment or task.

Your rights
Based on valid Dutch and European law you, as a concerning party, have certain rights when it comes to
personal data that is processed by or on behalf of us. Below you may find an explanation of these rights
and how you, as a concerning party, can invoke these rights. In principle to prevent abuse we only send
invoices and copies of your data to e-mail addresses that you have made known to us. Should you wish to
receive this data on another e-mail address or for instance per mail we will ask you to identify yourself
accordingly. We maintain an administration of concluded requests, in case of a request to be forgotten we
will maintain an administration of anonymised data. You receive all invoices and copies of data in files that
are structured in a machine-readable format Based on data classifications that we use within our system.
At all times you maintain the right to lodge a complaint with Autoriteit Persoonsgegevens if you suspect
that we mistreat or misuse your personal data.

Right of inspection
At all times you maintain the right to view the data we process that has a relation or may be reducible to
your person. You may request such a viewing to our contact in charge of privacy matters. You will receive a
response to your request within 30 days. If your request is approved we will send you, via the e-mail
address known to us, a copy of all data with an added overview of processors managing this data while also
mentioning the categories under which we store this data.

Right to rectification
At all times you maintain the right to have the data we process that has a relation or may be reducible to
your person be adjusted. You may request such an adjustment to our contact in charge of privacy matters.
You will receive a response to your request within 30 days. If your request is approved we will send you, via
the e-mail address known to us, a confirmation that the data has been adjusted.

Right to restriction of processing
At all times you maintain the right to limit the data we process that has a relation or may be reducible to
your person. You may request such limiting to our contact in charge of privacy matters. You will receive a
response to your request within 30 days. If your request is approved we will send you, via the e-mail
address known to us, a confirmation that the processing of your data is limited until you chose to cancel
said limitation.

Right of transferability
At all times you maintain the right to request for the data we process that has a relation or may be
reducible to your person be processed by a third party of choice. You may send in such a request to our
contact in charge of privacy matters. You will receive a response to your request within 30 days. If your
request is approved we will send you, via the e-mail address known to us, your (personal) invoices or copies
of data that we, or third parties on behalf of us, have processed. It is highly likely that in such a case we can
no longer offer our services to you for we can no longer guarantee the previous data safety.

Right of objection and other rights
At all times you maintain the right to object to the processing done by us, or on behalf of us by third
parties, of your personal data. In case of such an objection we will immediately cease all processing of your
data while your objection is being investigated and handled. In case of a justified objection we will return
all invoices and/or copies of personal data that we, or third parties on behalf of us, have processed up until
that point and cease processing thereafter. You also maintain the right to not be subject of automated
decision-making processes or profiling. We process your data in such a way that this right does not apply.
Should you believe that this right does apply then we ask you to reach out to our contact in charge of
privacy matters.

Privacy policy changes
At all times we maintain the right to alter our privacy policy. This page however always displays the most
recent version of our privacy policy. Should a new privacy policy have consequences for the ways in which
we process recently gathered data in regard to your person, then we will notify you of this via e-mail.

Company details
ILoveTulipa.com – Fred de Meulder
Pasoorslaan 30 a 2182BX Hillegom Nederland T (025) 241-9136 E info@ILoveTulipa.com
Contactpersoon voor privacyzaken
Bas Reijerkerk